General Terms & Conditions
Antara and Mandalas device are proprietary Trade Marks of Antara Assisted Care Services Limited.
The contents of the website are owned by Antara Assisted Care Services Limited. Unauthorized copying and use of the same may result in violation of the Intellectual Property rights of Antara Assisted Care Services Limited, who shall be at its liberty to initiate appropriate action against such violator including and limiting to obtaining relief of injunction and seeking compensatory and punitive damages for such violation.
The pictures/ photographs appearing on the website are proprietary material and owned by Antara Assisted Care Services Limited. Unauthorized copying and use of the same may result in violation of the Intellectual Property rights of the relevant owner, who shall be at its liberty to initiate appropriate action against such violator including and limiting to obtaining relief of injunction and seeking compensatory and punitive damages for such violation.
The information on this site has been included in good faith and is for general purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. No information on this site shall constitute an invitation to invest or enter into any relationship with Antara Assisted Care Services or any of its affiliates. Neither, Antara Assisted Care Services, nor their or their affiliates’ officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it, including, without limitation, any loss of profit, indirect, incidental or consequential loss.
Shipping policy
All orders are shipped door-to-door from our warehouses in New Delhi and Bengaluru, India to your provided shipping address. Processing the order normally takes 2 working days and then Shipping normally takes 4-6 working days.
A single flat rate of INR 99 is charged for orders below INR 1000. All orders above INR 1000 qualify for free shipping.
Shipping destinations offered for delivery will be extended and updated from time to time and listed online.
We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.
We can only process one shipping address per order.
We will attempt delivery 3 times at the delivery address specified by you in the order, before the order is returned as not deliverable. You can track the package through the Order Tracking facility.
Return policy
Following are eligible for full refund and replacement for return period of 10 days from delivery
Any product with physical damage, defective, wrong or missing item(s)
Non consumable products (braces, shoes etc.) in unused state with original packaging
Following are not eligible for refund or replacement:
Used personal products like braces, knee caps etc.
Consumable products are non-returnable due to hygiene and consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.